We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
It truly does feel wonderful on the skin. Very nice stone, as many others have said, it’s good for contouring and massaging. The stone stays cool even when it comes in contact with the skin and this makes my face feel so relaxed. I wish I bought it sooner once again as a gift.
To tell the truth, I was very skeptical about how this stone would be helpful, but I was recommended this by my massage therapist and I bought it. I sleep like a baby after using this! It's wonderful to look at and work with. I love my jade gua sha massage tool!
I started getting worried about my skin care routine a few years ago. I found some YouTube video tutorials on the multitude of uses for this thing and I decided to try it. I definitely recommend to buy it!
Good product, high quality material, but I would like it to be a little darker green. However, no regrets, I`m satisfied with my purchase.
The stone I received is a beautiful mineral green, similar to the product image. This really does help you to look younger and to get rid of a headache. I'm not disappointed.
Pretty and useful stone, as good as recommended. I'd prefer it slightly larger for hand size.
I love this product! One of the biggest benefits is how relaxed I feel after using it! Wrinkles have reduced greatly too. Highly recommend to try this to refine your skin!
I bought this tool and started to use it daily in my massage therapy practice. Use it with face cream or oil. Very effective tool, I am satisfied!